FAQ

Got Questions?

Frequently Asked
Questions


Everything you need to know about our prints, sizing, shipping, and more. Can't find your answer? We'd love to hear from you.

01

About Our Prints

Are these physical prints or digital downloads? +

All of our products are physical prints not digital downloads. When you place an order, your chosen scripture design is professionally printed on premium matte poster paper and shipped directly to your door, ready to be framed and displayed in your home.

What kind of paper is used for the prints? +

Our prints are produced on premium matte poster paper. We specifically chose matte over glossy because it eliminates glare, gives a more premium and gallery-quality feel, and is much better suited to calligraphy and typography artwork. The result is a print that looks sophisticated and clean in any lighting condition.

Will the colours look the same as they do on my screen? +

We work hard to ensure that the printed colour matches the digital design as closely as possible. Our prints feature a warm cream/off-white background with rich deep black text and these tones are reproduced with great accuracy. Please note that every screen displays colour slightly differently, so there may be minor variation, but the overall look and feel will be just as elegant as what you see in our product images.

What Bible translation do you use in your prints? +

Our scripture prints are based on commonly recognised versions of each verse. The precise wording on each print is shown clearly in the product listing images, so you can see exactly what text will appear before you purchase. If you have questions about a specific translation, please don't hesitate to contact us.

Will the print fade over time? +

Our prints are produced using professional-grade, fade-resistant inks. To help preserve the quality of your print over time, we recommend keeping it out of direct, prolonged sunlight and framing it behind UV-protective glass or acrylic where possible.

02

Sizing & Framing

What sizes are available? +

We offer four sizes to suit every space and budget:

30 × 40cm

Desks, smaller walls, gift size

40 × 50cm

Most popular, bedrooms, offices

50 × 70cm

Statement piece, living rooms

70 × 100cm

XL feature walls

What size should I order? I'm not sure what will look right. +

Here's a simple guide to help you decide:

30x40cm — Great for desks, shelves, bathroom walls, or as a smaller accent piece.

40x50cm — Our most popular size. Works beautifully in bedrooms, home offices, and medium-sized wall spaces.

50x70cm — Ideal for living rooms, dining areas, or anywhere you want a real statement piece.

70x100cm — A bold, dramatic feature piece. Perfect for large walls, entryways, church spaces, or wherever you want the verse to truly command the room.

Do you sell frames? +

At this time, we sell prints only frames are not included. However, our prints are sized to work with standard off-the-shelf frames. We recommend looking for frames at IKEA, local home décor stores, or online marketplaces. For the cleanest look with these designs, we suggest a matte black, white, or natural wood frame. These complement the warm cream and deep black aesthetic of our prints beautifully.

Can I get a custom size that is not listed? +

Currently we offer four standard sizes as listed above. Custom sizes are not available at this time, but please feel free to contact us if you have a specific need we are always happy to see what we can do.

03

Orders & Payment

How do I place an order? +

Ordering is simple. Browse our collection, select the scripture print you love, choose your preferred size, and add it to your cart. Proceed to checkout, enter your shipping details, and complete your payment. You will receive an order confirmation by email shortly after.

What payment methods do you accept? +

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted payment gateway for your protection.

Can I order multiple prints in one order? +

Yes, absolutely. Simply add multiple prints to your cart and check out together. Ordering several prints at once is a great way to create a beautiful scripture gallery wall in your home.

Can I change or cancel my order after placing it? +

Because each print is made to order and production begins quickly after your order is placed, we have a very short window to make changes or cancellations. Please contact us as soon as possible if you need to change anything. Once production has started, we are unable to make changes to the order. Please double-check your size selection and shipping address before completing your purchase.

Is my payment information secure? +

Yes. All payments are processed through encrypted, SSL-secured payment gateways. We do not store your card details. Your financial information is completely protected.

04

Shipping & Delivery

How long does it take to receive my order? +

Each print is made to order, so there are two stages:

Production time: 2–5 business days (your print is professionally produced and quality checked).

Shipping time: Varies by destination  typically 3–7 business days for domestic orders and 7–14 business days for international. You will receive a tracking number by email once your order has shipped.

Do you ship internationally? +

Yes! We ship worldwide. Our prints are produced at printing facilities located close to your destination, which means faster delivery times and lower shipping costs regardless of where you are in the world. Please note that international customers may be responsible for any applicable customs duties or import fees charged by their country.

How will my print be packaged for shipping? +

Your print will be carefully packaged to ensure it arrives in perfect condition. Smaller prints are shipped flat in rigid mailers with protective backing. Larger prints may be shipped rolled in a sturdy protective tube. Either way, your print is handled with care at every step of the process.

Can I track my order? +

Yes. Once your order has been shipped, you will receive a tracking number by email so you can follow your print's journey to your door. If you have not received a tracking number within 7 business days of placing your order, please reach out to us and we will look into it right away.

I need this as a gift by a specific date — will it arrive in time? +

We understand the importance of receiving gifts in time for special occasions. We recommend ordering at least 2–3 weeks in advance for standard international orders, and 10 business days for domestic orders, to account for production and shipping time. If you have a specific deadline, please contact us before ordering so we can advise you on whether it is achievable.

05

Returns & Refunds

What happens if my print arrives damaged? +

We are truly sorry if this ever happens. Please contact us within 7 days of receiving your order and send us a photo of the damaged item and its packaging. We will arrange for a free replacement or a full refund whichever you prefer. Your satisfaction matters deeply to us and we will make it right.

What is your return policy? +

Because each print is made to order specifically for you, we do not accept returns for change of mind. However, if your print arrives damaged, defective, or incorrect, we will replace it or refund you in full at no cost to you. Please always check the size, design, and shipping address carefully before completing your purchase.

What if I ordered the wrong size? +

As prints are custom-produced per order, we are not able to offer exchanges for incorrect size selections. Please review your size choice carefully before checkout. If you are unsure which size is right for your space, feel free to contact us before ordering and we will be happy to help you decide.

06

Custom Orders & Gifting

Can I request a scripture verse or design that is not in your shop? +

We love hearing from customers about which verses matter most to them! While we cannot guarantee every request, we are always open to suggestions for new designs and genuinely use customer feedback to shape the collection. Send us a message with the verse you have in mind and we will let you know if and when it might be added.

Can I send a print directly to someone as a gift? +

Yes! Simply enter the recipient's address as the shipping address at checkout. If you would like to include a personal message, please reach out to us by email at the time of ordering and we will do our best to accommodate your request.

Are these prints suitable for church spaces or ministry environments? +

Absolutely. Our larger sizes (50x70cm and 70x100cm) are stunning in church lobbies, prayer rooms, ministry offices, and communal spaces. Several of our scripture designs particularly Matthew 18:20 and Psalm 23:1 are especially beloved in church environments. Many of our customers also purchase multiple prints to create a gallery wall in their church or home group space.

07

Care & Display

How do I best display my print? +

For the cleanest look, place your print in a frame. We recommend:

— A matte black frame for a bold, modern contrast.

— A natural wood frame for a warm, organic feel.

— A white frame for a clean, Scandinavian-inspired look.

Hang it using a level to ensure it is perfectly straight. For gallery walls, lay out your prints on the floor first to plan the arrangement before putting anything on the wall.

How do I care for my print to keep it looking its best? +

Keep your print away from direct, prolonged sunlight to prevent fading over time. Avoid humid environments such as near a bathroom shower. If framed, glass or UV-protective acrylic will help preserve the print further. To clean the frame or glass, simply wipe with a soft, dry cloth never spray anything directly onto the print itself.

Still Have a Question?

We Would Love to Hear from You.

If you did not find the answer you were looking for, please do not hesitate to reach out. We aim to respond to all messages within 24–48 hours.

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